Efficient registration and intelligent management—CITEMARS empowers the digital transformation of the Chinese Cultural Center in Paris

Aiming to promote Chinese culture, the Chinese Cultural Center in Paris offers Chinese courses and various cultural and art courses for students of different levels. With the increase in the number of students and the diversification of courses, the existing registration and management system cannot meet the needs. The main challenges include:

• The registration process is cumbersome: users need to fill in information multiple times, and cannot register for multiple courses at the same time, which affects the user experience.
• Management efficiency needs to be improved: Academic staff need to manually count and analyze registration information, which is a lot of work and prone to errors.
• Payment and download functions are lacking: There is a lack of a unified online payment and file download system, which affects students' registration and learning experience.

Consultation: Clarify the workflow and optimize the working method

• In-depth interviews with the academic team: Communicate with the academic team many times to deeply understand their daily workflow and pain points.
• Optimize working methods: Reorganize and optimize course codes, registration process and background management methods to improve work efficiency.
• Clear requirements: Determine that the system needs to support multi-course registration, online payment, file download, multi-person background management and other key functions.

Design: Clear and concise user interface

• Multi-language support: Chinese and French bilingual interface switching, in line with local user habits.
• Registration process optimization: Design multi-course simultaneous registration function to simplify user operation.
• Intuitive background interface: Convenient for managers to efficiently manage registration information, statistics and download files.

Development: Efficient and stable system construction

• Online registration system: Support multi-course registration, automatically identify and apply discounts based on user information. Support multiple online payment methods.
• Academic document download: Students can download registration certificates independently.
• Background management system: The backend management system supports simultaneous logins for multiple users, meeting the needs of collaborative management. It enables coordinated operations, tracks individual action history, and automatically saves progress. The system also automatically compiles registration data, making it easy for administrators to review and utilize the information. Additionally, it includes a file management feature that allows staff to easily access documents uploaded by students.

Achievements: Transaction volume exceeds six figures, and registration efficiency is significantly improved

Since the new system was launched, Chinese Cultural Center in Paris has achieved remarkable results in two months:

• Transaction volume exceeds six figures: The online payment function has greatly improved the registration conversion rate.
• Registration number exceeds 500 people: The multi-course combination registration function has attracted more students.
• Registration efficiency is significantly improved: One-click registration and multi-language support make student operation more convenient.
• Accounting workload is reduced: The system automatically generates transaction records and simplifies the accounting process.
• Student experience optimization: Students can view registration information and class schedules from the background, which greatly facilitates class arrangements.
• Teacher management is more efficient: Teachers can view teaching arrangements and student lists in real time, which is convenient for pre-class preparation.
• Intelligent teaching management: Teaching staff can fully grasp the dynamics of students and courses, including registration and payment status, through the console, effectively improving management efficiency and response speed.

CITEMARS has successfully helped Chinese Cultural Center in Paris realize the modernization of its teaching management with its deep insight into user needs and professional capabilities in digital solutions.

From in-depth research, process optimization, to system design and development, CITEMARS always takes user experience as the core, ensuring that every function is close to user needs and brings tangible value to customers.

CITEMARS - Provide efficient, convenient and modern digital management solutions for the education industry.